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Help / Guide lines

Guests

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Right, the most important topic and the most complex to understand. So this is going to be short to start with as it will take me a bit to write all this. One key thing with guest is to actually follow one around and watch what happens and their mood changes. It also helps identify problem areas in your park and where the guest has to go to satisfy their needs.

For the time being, I just cover how to try and keep the guest over all happiness up. The "average level of satisfaction" on the "information tab" is miss leading. The white vertical bar indicates 50%. So the bar is red to the left and green to the right, running from 0% to 100% satisfaction. So if you only see red, then the guest are under 50% happy, but if you see some green, then they are more than 50% happy. It does make cense, honest.

Now for the most important screen you will ever need. The "satisfaction" screen (just click on the satisfaction bar). Now at the bottom of this screen is a section which shows the satisfaction each guest has with each activity. Now, you want to try and have these fully green. This helps identify what areas of your resort are not up to standard.

Another problem with guest, is that un-happy guest leaving your resort will give your resort a bad rating and distract guest of that type coming to your park. This damage can last for a long time and seriously impact your progress. It is possible to resolve the situation over time, but it takes a long time.